Privacy Policy


Thank you for visiting Flamefirst Firewood’s website.
This Privacy Policy is designed to help you understand how we collect, use, and safeguard the personal information you provide to us through our website.
By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information from you when you use our website or communicate with us through phone orders or the contact form. The types of information we may collect include:

  • Contact Information: When you place a phone order or use the contact form, we may collect your name, phone number, email address, and any other information you provide in your messages.
  • General Information: We may collect general information about your location and preferences that you provide when placing an order or making an inquiry.

2. How We Use Your Information

We use the information we collect from you for the following purposes:

  • Order Fulfillment: We use your contact information to process your orders and arrange for the delivery of firewood.
  • Customer Service: We use your information to respond to your inquiries, requests, or concerns submitted through the contact form or over the phone.
  • Communication: We may use your contact information to send you updates, notifications, and information related to your orders or inquiries.
  • Legal Obligations: We may use your information as required to comply with applicable laws, regulations, or legal processes.

3. Sharing of Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties. We may, however, share your information in the following circumstances:

  • Service Providers: We may engage third-party service providers to assist us in operating our business and servicing you. These service providers are contractually obligated to keep your information confidential and secure.
  • Legal Compliance: We may share your information as required by law or legal processes, such as in response to a court order or government investigation.

4. Your Rights

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
  • Erasure: You have the right to request the deletion of your personal information, subject to legal requirements.
  • Objection: You have the right to object to the processing of your personal information for certain purposes.

5. Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or information storage technology can be guaranteed to be completely secure.

6. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting to this website.

7. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us using the following information:

Address: Flamefirst Firewood, The Ranch, Haygate Lane, Pickering, North Yorkshire, YO187JN.
Phone Number: 07971 210535.
Email Address: flamefirstfirewood@gmail.com

8. Consent

By using our website and providing your information, you consent to the terms of this Privacy Policy.